At Uma Jots, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your information when you visit or make purchases through our website, [[email protected]], offering services including Editing and Proofreading, Product Description Writing, Podcast Script Writing, Ebook Writing, Copywriting, and Whitepaper Writing.
By using our services or visiting our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you make an inquiry, request a quote, or engage with our services, we may collect personal details such as your name, email address, and phone number.
- Payment Information: If you make a purchase, we collect payment details (credit card, billing address, etc.) through a secure payment gateway.
- Usage Data: We may collect non-personal information regarding how you interact with our website, such as IP addresses, browser type, pages visited, and the date and time of your visit.
2. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Communicate with you about your inquiries, orders, or feedback.
- Process transactions securely.
- Send marketing and promotional emails (if you opt-in).
- Comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and gather analytics. Cookies help us remember your preferences and improve the functionality of our site.
You can disable cookies through your browser settings, but doing so may affect the performance of the website.
4. Opt-Out Instructions
If you would like to opt-out of receiving promotional emails or marketing communications from us, you can do so by:
- Clicking the “unsubscribe” link found at the bottom of any marketing email you receive from us.
- Contacting us directly at [[email protected]] with a request to be removed from our mailing list.
Please note that if you choose to opt-out of marketing communications, we may still contact you regarding transactional matters, such as service inquiries, orders, or customer support.
5. How We Protect Your Information
We take reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include using secure servers and encrypting sensitive data during transmission.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share information with trusted third parties that assist in providing our services (payment processors) as long as those parties agree to keep your information confidential.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access the information we hold about you.
- The right to correct or update any personal information.
- The right to request that we delete your personal information (subject to applicable legal limitations).
To exercise any of these rights, please contact us at [[email protected]].
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
10. Contact Us
If you have any questions or concerns regarding our privacy practices or this policy, please contact us at [email protected].